Back to Warranty
2
Verification
What Happens During Verification
After you contact us, our team verifies your warranty status and assesses whether the reported issue is covered. This process typically takes 1-2 business days.
We Verify
- Your warranty is still active (within the coverage period)
- The equipment serial number matches our records
- The reported issue falls within warranty coverage terms
- No previous unauthorized repairs have been made
Possible Outcomes
Claim Approved
If the issue is covered, we proceed to schedule a technician visit at no charge to you.
Claim Not Covered
If the issue falls outside warranty terms, we will explain why and provide options for paid repair service.
Verification typically completed within 1-2 business days