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Our Services

Services We Provide

Waptecco offers a comprehensive range of services to support your equipment needs from initial supply through ongoing maintenance. Here is a detailed overview of each service we provide.

Equipment Supply

We supply commercial-grade laundry equipment, kitchen appliances, and office equipment to businesses and institutions across Florida. Our equipment comes from trusted manufacturers and brands known for reliability and performance.

Equipment is available through three procurement methods: tender programs for government and institutional clients, direct service contracts for businesses, and rent-to-own arrangements for those who prefer to spread costs over time.

Equipment Categories:

  • Laundry Equipment: Washing machines, dryers, ironing systems, folding equipment
  • Kitchen Equipment: Refrigerators, freezers, ovens, ranges, dishwashers
  • Office Equipment: Printers, scanners, copiers, computer workstations, shredders

Supply Process

  1. 1

    Consultation

    Discuss your equipment needs and requirements

  2. 2

    Quotation

    Receive detailed pricing and specifications

  3. 3

    Agreement

    Sign contract or purchase agreement

  4. 4

    Procurement

    Equipment is ordered from suppliers

  5. 5

    Delivery

    Equipment delivered to your location

Installation Includes

  • Site Preparation Assessment

    Verify location readiness before installation date

  • Equipment Placement

    Position equipment in designated locations

  • Connection & Setup

    Connect to power, water, and drainage as needed

  • Testing

    Run equipment through test cycles to verify operation

  • User Training

    Train staff on proper operation and basic care

  • Documentation Handover

    Provide manuals, warranties, and support contacts

Installation Services

Professional installation is included with all equipment purchases and rent-to-own agreements. Our technicians ensure equipment is properly installed, connected, and tested before handover.

Prior to installation, we conduct a site assessment to verify that your location has the necessary electrical outlets, water connections (for applicable equipment), ventilation, and space requirements.

Installation is typically completed on the same day as delivery for standard equipment. Larger or more complex setups may require additional time, which we will communicate in advance.

Maintenance Services

We offer optional maintenance plans for clients who want proactive care for their equipment. Maintenance plans include scheduled inspections, cleaning, calibration, and preventive servicing to keep equipment running efficiently.

Maintenance is recommended for commercial and high-usage equipment to extend lifespan, prevent breakdowns, and maintain warranty coverage. Plans are priced as a percentage of equipment value and billed monthly or annually.

For rent-to-own clients, repairs for normal wear and tear are included in the rental agreement at no additional cost throughout the rental period.

Maintenance Plan Tiers

Basic Plan

Annual inspection and cleaning. Standard response times.

5% of equipment value annually

Standard Plan

Bi-annual inspections, parts replacement, priority response.

8% of equipment value annually

Premium Plan

Quarterly inspections, full parts coverage, 24/7 emergency support.

10-15% of equipment value annually

Warranty Coverage Details

What is Covered

  • Defects in materials
  • Defects in workmanship
  • Component failures under normal use
  • Installation-related issues (90 days)

What is Not Covered

  • -Damage from misuse or neglect
  • -Unauthorized modifications
  • -Normal wear items (filters, belts)
  • -Cosmetic damage

Warranty Coverage

All equipment we supply comes with manufacturer warranty coverage. Standard warranties range from 12 to 24 months depending on the equipment type and manufacturer.

For rent-to-own clients, warranty protection extends throughout the entire rental period until ownership transfers, providing continuous coverage with no gaps.

Extended warranty options are available for clients who want additional protection beyond the standard coverage period. Ask about extended warranty pricing when requesting a quote.

Customer Support

Our support team is available to assist with questions, service requests, and any issues you may experience with your equipment. We are committed to responsive communication and timely resolution.

Support is available during business hours for all clients. Premium maintenance plan holders and rent-to-own clients receive priority response times and extended support availability.

Support Availability

Business Hours

Monday - Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 2:00 PM

Sunday: Closed

Contact

Phone: +1 (954) 546-8474

Email: info@waptecco.com

24/7 emergency support available for Premium maintenance plan holders and critical infrastructure clients.

Need Our Services?

Contact us to discuss your equipment and service requirements. We will provide a customized solution for your needs.

Request a Quote